How to Reset Eufy Vacuum: Restart, Wi-Fi and Factory Reset

Quick answer: How to reset eufy vacuum models is really a choice between three options. A restart is the gentlest and erases nothing. A Wi-Fi reset, usually a button hold of 3 to 10 seconds, clears only the network. A factory reset wipes maps, schedules and app pairing, so it’s the last resort. Button combos differ by series.

There isn’t one eufy reset. There are three, and picking the wrong one costs you an afternoon of re-mapping.

eufy’s own guide sets a sensible order: soft first, network second, factory only when both fail. I agree.

When I lined up eufy’s support articles side by side, the confusing part wasn’t the steps themselves but the fact that each series hides the same three options behind a different pair of buttons, a different hold time and a different confirmation sound. So below you’ll find each option, then the exact combos by model.

Which One Do You Need?

Problem	Option to use	What gets erased
Frozen, buttons unresponsive, odd error	Restart (soft)	Nothing
Cleans fine but the app can’t reach it	Wi-Fi reset	Network settings only
New router or changed password	Wi-Fi reset	Network settings only
Errors keep returning, selling it, switching accounts	Factory reset	Maps, schedules, preferences, pairing

According to eufy, a factory wipe clears Wi-Fi details, app pairing, cleaning preferences, schedules, saved maps, room layouts and linked smart home services. That’s a lot to rebuild. Don’t jump straight there.

Step 1: Restart It (Soft Reset)

How you restart depends on the hardware.

Robots with a main power switch. Many RoboVacs carry a switch underneath marked “I” and “O”. eufy says “I” means on. Flip it to O, pause briefly, then flip back.

Listen. You should hear a starting alert when it powers up, and if you don’t, eufy says dust may be jamming the switch; toggle it a few more times while tapping the robot’s underside against the floor.

Robots without a switch. eufy’s general advice is the app’s restart option, or lifting the robot off its dock and holding the power or start button. In practice, I’d confirm which button in your manual. Layouts vary.

L70 Hybrid. It has a dedicated pinhole. With the vacuum off its charging base, press Reset using a clip, and it powers down. Dock it, or press Start/Pause, to finish.

Step 2: Reset the Wi-Fi Connection

Use this when cleaning works but the eufy app can’t connect. Combos from eufy’s support pages:

Bounce series (15C, 25C, 30C, 35C and their MAX versions): hold the Wi-Fi button for 10 seconds. A beep sounds and the Wi-Fi light slowly flashes blue. The 25C, 35C and 25C Max use a different button, so check your manual’s picture.
G series (G10 Hybrid up through the G40 Hybrid+): hold the indicated button for 10 seconds until a voice prompt plays.
L70 Hybrid: press the two buttons shown in its manual together for 3 seconds.
X9 Pro: hold Spot Cleaning and Recharge for 3 seconds, until you hear the alert.
Omni E28: hold Power and Recharge for 3 seconds. Its LEDs flash white quickly.
Omni S2: press the red button under the top cover once. A voice confirms it.

Then pair it in the eufy app as if it were brand new. The trick is to have your Wi-Fi password handy before starting. Simple, but it helps.

Step 3: Factory Reset (Last Resort)

On several series, the network reset and the full wipe are the same action. eufy says these combos restore factory defaults:

X8 and X8 Hybrid: hold both top buttons together for 5 seconds.
LR30, L35 and LR20: hold Start/Pause and Recharge for 5 seconds. No separate Wi-Fi light here; both button lights slowly flash blue.
L50 and L60: hold Start/Pause and Recharge for 3 seconds. The two lights blink white fast.
Omni S2: press and hold that red button for 5 seconds.

Model not listed? Open its manual. eufy hosts manuals on its support site, and I wouldn’t guess at a combo when a wrong one can wipe your maps.

How to Reset Eufy Vacuum When Nothing Responds

Dead buttons call for a different checklist:

Charge it. A flat battery looks just like a frozen robot. eufy’s power troubleshooting describes a solid blue light once a RoboVac is full.
Check that underside switch, if yours has one. It must sit on “I”.
Try the pinhole on models like the L70 Hybrid.
Clean the basics. eufy’s guide suggests checking dock contacts, bin, brushes, wheels and sensors before any wipe.

My take: always rule out a flat battery before trying any button combo. It costs nothing.

When to Contact eufy Support

Stop and reach out if:

It won’t power on after charging and the switch check.
The same error returns right after a factory wipe.
You hear no sound at all when toggling the main switch.

eufy’s power-on article asks owners to email a video showing what happens when they flip that switch. Record one before you write in; it saves a back-and-forth.

Troubleshooting another brand? See our fix for a Roomba not connecting to WiFi, or browse every guide in vacuums.

Frequently Asked Questions

Does resetting a eufy vacuum delete the map?

A restart and a Wi-Fi reset don’t. A factory reset does: eufy says it clears saved maps, room layouts, schedules and preferences.

How do I reset my eufy RoboVac Wi-Fi?

It depends on the series. Bounce and G series models use a 10-second button hold, while the X9 Pro uses Spot Cleaning plus Recharge for 3 seconds.

Where is the reset button on a eufy vacuum?

Many models don’t have one and use a button combination instead. The L70 Hybrid has a pinhole Reset you press with a clip, and the Omni S2 has a red button under its top cover.

Why won’t my eufy turn on after a reset?

Check that the underside switch is on “I” and the battery is charged. If switching on makes no sound, eufy suggests toggling it while tapping the robot on the floor to free trapped dust.

Last updated: November 10, 2026. Sources: eufy: how to factory reset RoboVac Wi-Fi, eufy: how to reset a robot vacuum, eufy: RoboVac cannot power on and eufy: L70 Hybrid factory reset.